Job Description

Job Overview

Join Our Team at Mama Hawk's Kitchen in Peddler's Village!
We’re looking for a full-time crew member to join our vibrant team at Mama Hawk's Kitchen & Coffee! (Sorry, this position is not seasonal or part-time.) If you love creating great customer experiences, thrive in a fast-paced environment, and enjoy working with a fun, supportive team, we’d love to meet you.

What You’ll Do:

• Craft exceptional espresso, coffee, teas, and handcrafted sodas with care
• Become an expert on Mama Hawk’s menu and offerings
• Keep the energy upbeat and welcoming for every guest, especially during extremely busy periods
• Help train new part-time staff following our levels system
• Ability to identify potential issues, prepare for busy periods, and problem solve
• Collaborate with teammates in a dynamic, fast-casual setting
• Build genuine connections with customers—anticipate needs and deliver outstanding service
• Maintain strict health, safety, and sanitation standards

What You Bring:

• Reliability and a strong work ethic
• Experience in food service or high-volume retail
• Must be at least 18 years old (full-time position)
• Availability for 32–40 hours per week (primarily daytime shifts)

Bonus Points If You Have:

• Previous food service or hospitality experience
• Food manager certification
• Strong problem-solving skills

Perks & Benefits:

• Paid time off (after 90-day introductory period)
• Referral program
• Tips + surge bonuses during peak hours
• Growth opportunities

Schedule:

• Full-time (32–40 hrs/week)
• Flexible availability, including days, weekends, holidays, and extended hours as needed

Physical Requirements:

• Ability to move between front and back of house with ease
• Comfortable walking, bending, lifting (up to 50 lbs), and operating kitchen equipment (panini/pizza ovens, slicers, mixers, etc.)
• Clear communication with team members and guests

Work Environment:

• Fast-paced with high energy (music, customers, and kitchen sounds)
• Exposure to heat from kitchen & coffee equipment

Apply Today!

At Mama Hawk’s Kitchen & Coffee, we celebrate diversity and welcome applicants from all backgrounds. We’re proud to be an equal-opportunity employer—hiring, training, and promoting without regard to race, color, religion, gender, age, disability, veteran status, sexual orientation, or any other protected status.
Keywords: Barista, customer service, fast casual, bakery, kitchen, prep, cashier

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